History
Southern Warranty Analytical Group (SWAG) was started with the idea to fill a need in the warranty sector. SWAG desired to take the guesswork out of warranty and provide top to bottom service in an exceedingly growing industry. Born from a warranty expert and an engineer, the expertise was there to hit the ground running. From day one SWAG has continued to be a company that is built upon integrity with a focus on organizing and processing all manner of manufacturer warranty claims, parts return, product improvement tracking, goodwill practices and procedures, Customer Service and Dealership Service Operations. SWAG has a team that holds over 150 years of combined experience in Equipment Manufacturing Standards and Dealership Service Operations experience. We call this “From Factory to Failure” knowledge. This ensures our clients will have the needed support to continue being successful in all aspects of warranty repairs.
SWAG was founded with 1 goal; to provide world-class support for all aspects related to warrantied dealer service. We know that businesses must change with the customer, so we strive to continuously improve and adapt our processes to fit all of our client’s individual needs while upholding manufacturer guidelines.
Get in touch
We at Southern Warranty Analytical Group know that finding the right organization to represent your business operations is not a choice to be taken lightly. That’s why we offer free consultations to walk you through your needs, the scope of your goals, and your budget. No two dealerships are the same, and we can develop a bespoke plan to meet your business where it needs it most.